Donor Charter of the Irish Lung Fibrosis Association
ILFA is committed to treating all our donors with respect, honesty and openness. We commit to being accountable and transparent in every aspect of our work so that our donors and prospective donors can have full confidence, high expectations and trust in the way in which we run our organisation.
ILFA is committed to maintaining high standards when receiving donations from our supporters, fundraisers and donors. We want you to have confidence in our charity and be reassured that we will use your donation effectively and efficiently for its intended purpose.
If you have any queries or concerns, please call 086 871 5264 (during working hours) or email firstname.lastname@example.org
To ensure that we meet our commitment to our donors and prospective donors we will:
- Provide donors with access to the organisation’s mission statements and financial accounts.
- Make freely available information about those sitting on the organisation’s governing board, and that the board will exercise prudent judgement in its stewardship responsibilities.
- Provide access (print and online) to the organisation’s most recent financial statements.
- Ensure donations will be used for the purposes for which they were given.
- Acknowledge donations in an appropriate and timely fashion.
- In compliance with the Data Protection Act (1998), ensure all donations are handled with respect and confidentiality.
- Guarantee that all relationships between donors and individuals including volunteers, employees or third party agents, representing the charity will be dealt with professionally.
- Inform donors whether those seeking donations are volunteers or employees of the organisation.
- Provide donors with easy access to the agreed procedures for making and responding to complaints.
- Give truthful and forthright answers to questions you might have of the organisation.
As a charity seeking donations from the public, the Irish Lung Fibrosis Association (ILFA) is committed to compliance with the Statement of Guiding Principles for Fundraising set down by the Irish Charities Tax Reform Group.